FAQ
Satisfaction Guaranteed
What if I’m not satisfied with my purchase?
100% Satisfaction Guarantee or your money back click here for details
How to contact customer service?
You can reach us via email or phone. We’re here to help!
1(619)935-7555
Tollfree 1(888)746-7049
Shipping
Do you ship internationally?
Yes! Shipping options and delivery times will be shown at checkout.
Using the ImpelPro Tool
How do I use the ImpelPro impeller puller?
Using the ImpelPro tool is straightforward.
Instructions on how to use:
1. Lube the threads of the puller with any lubricant.
2. Remove screws, end cover, and gasket from the pump body.
3. Extract the impeller from the pump body using the ImpelPro impeller removal tool.
Do you provide training or tutorials?
Yes! We offer step-by-step video tutorials and downloadable guides to help you get the most out of your tool. Access these resources via the QR code included in your package or visit our website.
Product Information
What is the ImpelPro Impeller Puller?
The ImpelPro Impeller Puller is a specialized tool designed to easily and efficiently remove flexible vane/rubber impellers from water pumps. It's the essential tool every boat owner needs for stress-free maintenance.
What sizes of impellers does ImpelPro work with?
The ImpelPro tool comes in two sizes:
- Standard Puller: For impellers measuring 1 9/16" to 2 9/16".
- Large Puller: For impellers measuring 2 9/16" to 4 5/8".
What materials are used in the ImpelPro tools?
Our tools are crafted from high-quality, marine-grade materials to ensure durability and longevity:
- American-Made Aluminum Alloy (356-T6): This aluminum alloy meets all ASTM specifications and offers excellent strength and corrosion resistance. It has a Brinell hardness of about 90, making it both robust and reliable.
- 316L Stainless Steel: This superior marine-grade steel is sourced from a trusted supplier in China and rigorously tested and inspected in the United States to ensure the highest quality and performance in saltwater environments.
Trade Shows and Events
Will ImpelPro be at any upcoming trade shows?
Yes! We’re excited to debut at the Seattle Boat Show and the International Workboat Show, and Fort Lauderdale International Boat Show. Stop by our booth to see the tool in action and learn more.
What is different about ImpelPro Impeller Puller vs other impeller removal tools?
ImpelPro’s compact, recessed-head design is built for these spaces. ImpelPro is crafted from 316L stainless steel and cast aluminum—materials chosen for their strength and corrosion resistance. ImpelPro works with just one hand. ImpelPro’s multiple teeth pierce into the impeller, giving you the firm hold you need for an easy pull. We provide 100% satisfaction guarantee with a 7-year limited warranty.
The competitors: bulky knobs and awkward handles, competitors’ single-hook design on the arms does not grip, one-year limited warranty with zero guarantee.
Collapsible content
What if my package is delayed?
We get it—waiting is the hardest part, especially when your weekend plans involve sunshine, open water, and a freshly tuned engine. Sometimes shipping carriers hit rough seas (weather, high volume, or unexpected detours). If your package is delayed, first check your tracking number for the latest updates. You can find your tracking number in the shipping confirmation email. If it’s been more than 3 business days without movement or you’re concerned, feel free to contact us and we’ll help track it down. We’re here to make sure your maintenance is smooth sailing.
How do I change my delivery address?
Changed course? No problem—happens to the best of us. If your order hasn’t shipped yet, drop us a line as soon as possible and we’ll update the delivery address before it sets sail. Once it’s shipped, the package is in the carrier’s hands (and on its own voyage). But don’t worry—we’ll do everything we can to help reroute it or anchor it at the right spot. Just contact us and we’ll steer things in the right direction.